
TAX ASSISTANCE
My Free
Taxes
MyFreeTaxes is a 100% free tax filing service provided by United Way. It’s the largest nonprofit-run tax prep platform in the country, and it’s available to anyone with a simple return—no income limits, no surprise fees, and no paid add-ons.
What Makes MyFreeTaxes Different?
Completely free for simple federal and state returns
No eligibility restrictions—anyone can use it
Safe, secure, and accurate tax filing backed by trusted software
Mobile-friendly—start on your phone, finish on your computer or tablet
Fast and easy—most people finish in under one hour
No W-2 typing—just upload a photo to autofill your info
Help is available—get answers from IRS-certified 211 call specialists
Real-time refund updates while you file
Save money—users save an average of $200 compared to paid services
What's Covered for Free?
You can use MyFreeTaxes to file your simple return for free if you have:
W-2 income
Interest or dividend income (1099-INT or 1099-DIV)
Unemployment income
Education credits, expenses, or student loan interest
Standard deduction
Child tax credits or dependent care expenses
Earned Income Tax Credit (EITC)
You can file one federal return and up to three state returns at no cost.
Are You Self-Employed?
If you’re self-employed and need to file a Schedule C, MyFreeTaxes is still available at a discounted rate:
$24.99 for your federal return
$18.50 per state return
That’s 50% less than other online tax filing platforms.
More Than Just Filing
MyFreeTaxes also connects you to tools to improve your financial health:
A checklist to help you get ready for tax season
Free or affordable bank accounts
Student loan repayment support
Access to financial counseling through 211
Powered by United Way
United Way has offered MyFreeTaxes for over 12 years. We believe everyone should have access to secure, easy, and free tax filing tools—no matter your background.
VOLUNTEER
INCOME
TAX ASSISTANCE
PROGRAM
through Goodwill Industries West Michigan
In-Person Tax Filing with VITA
Let an IRS-trained volunteer help you file your taxes — completely free through the VITA (Volunteer Income Tax Assistance) program. It’s quick, secure, and stress-free.
How It Works
At your scheduled appointment, you’ll bring your tax documents to a VITA site. An IRS-certified volunteer will prepare and electronically file your federal and state tax returns while you’re there. If you need to file a city return, they’ll prepare it for you to mail or drop off yourself.
Who Is Eligible?
If you’re single or married (with or without children) and your household income is $60,000 or less, you qualify for this free in-person tax service. If you want a fast, low-contact, and accurate way to file your taxes, this service is for you. Our certified volunteers make the process easy. Just bring your documents, answer a few questions, and we’ll handle the rest.
How to Get Started
Call 2-1-1 or 1-877-211-5253 to:
Schedule your appointment
Confirm your eligibility
Get a checklist of documents you need to bring
Important: If filing jointly, both spouses must be present.
Schedule Your Appointment Today
Call 2-1-1 or 1-877-211-5253 to book your in-person tax appointment and get the support you need this tax season.
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To ensure we can complete your return, please bring:
Required:
Social Security or ITIN cards for everyone on your return
Photo ID for you (and your spouse if filing jointly)
All income forms (W-2, 1099, 1098, Social Security, etc.)
Health coverage information (Form 1095-A or others)
If applicable:
Last year’s tax return
Childcare expenses and provider’s name, address, and tax ID
Heating costs from the previous year
Last DTE bill from the prior year (if applicable)
Monthly rent and total rent paid for 2021
2021 summer and winter property tax bills
Bank routing and account numbers (for direct deposit)
Any documents related to deductions or credits you may qualify for
VOLUNTEER
INCOME
TAX ASSISTANCE
PROGRAM
SCAN & GO
through Goodwill Industries West Michigan
Scan & Go Tax Filing with VITA
Get your taxes done quickly and accurately—without the hassle.
Our Scan & Go service offers a fast, low-contact way to file your taxes for free with help from IRS-certified volunteers.
How It Works
At your scheduled appointment, you’ll bring in your tax documents for scanning.
An IRS-certified volunteer will then prepare and e-file your federal and state returns remotely.
If you need to file a city return, we’ll prepare it for you to drop off or mail in.
You’ll be able to view and sign your return electronically before it’s filed.
Who Is Eligible?
This free service is available for:
Singles or married couples (with or without children)
With a household income under $60,000
Must have a working email address
Is This Service Right for You?
If you like quick, contact-minimized service, Scan & Go is a perfect fit.
In just a 20-minute intake appointment, you’ll provide your documents, answer a few questions, and you’re done!
A volunteer will take care of the rest remotely. Note: For joint returns, both spouses must be present at the appointment.
Schedule Your Appointment
Call 2-1-1 or 1-877-211-5253 to:
Schedule your Scan & Go appointment
Confirm your eligibility
Get a full checklist of what to bring
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You must bring the following documents to complete your return:
Required for All Filers:
Social Security or ITIN cards for you, your spouse, and any dependents
Photo ID for you and your spouse (if filing jointly)
All income forms (W-2, 1099, 1098, SSI, etc.)
Healthcare coverage info (Form 1095-A or others)
To Maximize Your Refund:
Bring any of the following that apply to you:
Last year’s tax return (if available)
Childcare expenses + provider’s name, address, and tax ID number
Heating bills from the prior year
Last DTE bill from the prior year
Total rent paid in 2022 + monthly rent amount
2022 summer and winter property tax bills
Bank account and routing numbers for direct deposit
Any info related to deductions or creditse